Thanks Victorinox! New backpack zipper pull tags sent free of charge
on March 1, 2012 at 11:34 am
A little over two months ago I lamented that my Victorinox backpack was in great shape but unusable because all its zipper pull tags had broken off. I contacted Victorinox customer support via email shortly after that and after a brief exchange (they needed the backback’s model number), I was told the new pull tags would be shipped free of charge.
It took a while, but the new zipper pull tags arrived today. Thanks for Victorinox customer support for making my backup useful and usable again. It is wonderful to know that some companies still treat their customers well.
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